Shipping policy

Shipping Policy

Last Updated: August 21, 2026

Thank you for shopping with The Wardrobe. We are committed to delivering your orders safely and on time.

This Shipping Policy explains our shipping process, delivery timelines, charges, and other important information related to the delivery of orders placed through nandinii.shop.

1. Shipping Locations

We currently ship orders to locations within India.

Shipping availability may depend on the serviceability of the delivery address provided at checkout.

If your location is not serviceable, we will inform you as soon as reasonably possible.

2. Order Processing Time

Orders are generally processed and dispatched within 2–4 business days after the order is successfully placed and payment is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, festive periods, or other high-volume periods, processing may take longer than usual.

3. Delivery Time

Once your order has been dispatched, the estimated delivery time is generally:

3–7 business days

Delivery times may vary depending on your location, courier availability, weather conditions, holidays, and other circumstances beyond our control.

Remote or difficult-to-service locations may require additional delivery time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may occasionally offer free shipping promotions or other shipping offers. The terms of such offers will be displayed on the Website at the time of the promotion.

5. Order Tracking

Once your order has been dispatched, we may provide you with tracking information through email, SMS, WhatsApp, or another applicable communication method.

You can use the tracking information provided to check the status of your shipment.

Please allow some time for tracking information to become active after the order has been dispatched.

6. Delivery Address

Please make sure that your shipping address, phone number, email address, and other delivery information are accurate when placing your order.

The Wardrobe will not be responsible for delays, failed deliveries, or additional charges resulting from:

  • Incorrect or incomplete address

  • Incorrect phone number

  • Customer unavailability

  • Failure to respond to the courier

  • Refusal to accept the package

  • Other information incorrectly provided by the customer

If an order is returned to us because of an incorrect address or failed delivery attempt, additional shipping charges may apply if the order needs to be shipped again.

7. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delivery delays may occur due to circumstances beyond our reasonable control, including:

  • Courier delays

  • Severe weather

  • Natural disasters

  • Public holidays

  • Transportation disruptions

  • High shipping volumes

  • Government restrictions

  • Incorrect address information

  • Other unforeseen circumstances

We will make reasonable efforts to assist you in tracking delayed shipments.

8. Lost or Damaged Packages

If your package appears damaged when delivered, please contact us as soon as possible.

If you believe your package has been lost in transit, please contact us at:

Email: work01nandini@gmail.com
Phone: +91 99 2979 2315

We may coordinate with the relevant courier or shipping provider to investigate the shipment.

9. Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, please contact us within 48 hours of delivery.

Please provide your order number along with clear photographs or videos of the package and products received.

After verification, we may provide a replacement, exchange, refund, or another appropriate resolution depending on the circumstances.

10. Cash on Delivery

If Cash on Delivery (COD) is available for your location, the applicable COD option and charges, if any, will be displayed during checkout.

COD availability may vary depending on the delivery location.

11. Multiple Products in One Order

If your order contains multiple products, we may ship the products together or separately depending on product availability, packaging requirements, and logistics.

If products are shipped separately, you may receive separate tracking information.

12. Order Cancellation

You may request cancellation of your order before it has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

For more information regarding cancellations, returns, and refunds, please refer to our Return & Refund Policy.

13. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

The Wardrobe

Email: work01nandini@gmail.com
Phone: +91 99 2979 2315

Address:
263 Barkat Nagar Road,
Barkat Nagar, Tonk Phatak,
Near Gift Paradise,
Jaipur, Rajasthan – 302015, India

Website: nandinii.shop

We appreciate your trust in The Wardrobe and thank you for shopping with us.